DEVICE INFORMATION

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:

• "Cookies"

  Cookies are data files that are placed on your device or computer and often include an anonymous unique identifier. We use a combination of cookies for different purposes on our website. For more information regarding the cookies that we use, please refer to our Cookie Policy.

• "Log files"

  Log files track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

• “Web beacons”, “tags”, and “pixels”

  These are electronic files used to record information about how you browse the Site.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

OTHER INFORMATION

• CONTACT FORM INFORMATION

  Users contacting us through this website are required to provide explicit consent to our recording and storage of any such personal details requested. Your personal information is kept private and stored securely until a time it is no longer required or has no use. The personal details we may collect through our website contact forms are:-

  • Name
  • Company
  • Telephone
  • Email
  • Address

All personal information submitted through our contact forms are also sent and stored in email messages within the boundaries of our business domain.

We use the Contact Form Information that we collect to fulfil any requests or answer any queries within the contact form submission.

• • Communicate with you;
  • Screen our orders for potential risk or fraud;

When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

ORDER INFORMATION

When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you. We refer to this information as “Order Information”, and may include:-

• • Name
  • Email
  • Billing Address
  • Shipping Address
  • Payment Information (including credit / debit card numbers)
  • Telephone Number

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

• EMAIL MARKETING INFORMATION

  We operate an email mailing list program, used to inform subscribers about products, services and/or news we supply/publish. Users can subscribe through an online automated process where they have given their explicit permission. As part of this registration process subscriber personal details are collected, processed, managed and stored in accordance with the regulations named in 'The policy' above. We do not rent or trade email lists with other organisations and businesses. The personal details we collect are:-

  • Email

We use a third-party provider, Active Campaign, to deliver our newsletter. We gather statistics regarding email opening and clicks using industry standard technologies to help us monitor and improve our newsletter. For further information, please follow this link to the Active Campaign privacy policy.

• Subscribers can unsubscribe at any time by clicking the unsubscribe link at the bottom of our newsletter emails.We use the Email Marketing Information that we collect to enable us to send you our Newsletters.

• ORDER INFORMATION

  When you place an order through the Site, we will retain your Order Information for our records unless and until you ask us to delete this information.

• CONTACT FORM INFORMATION

  When you submit a Contact Form submission, your Contact Form Information is retained within our email records unless and until you ask us to delete this information. This information may also be retained by our third-party service provider periodically until a time we see fit to delete this information, or unless and until you ask us to delete this information.

• EMAIL MARKETING INFORMATION

  When you subscribe to our Newsletter, your Email Marketing Information is retained for our records unless and until you ask us to delete this information.
  When you unsubscribe from our Newsletter, your Email Marketing Information is retained periodically until a time we see fit to delete this information, or unless and until you ask us to delete this information.